Yes — CraftHoop is a real small business that has been serving embroidery lovers for years. We originally operated offline and later expanded online to reach more customers. Thousands of crafters have successfully completed our kits and shared their results with us

Our beginner-friendly kits are all-inclusive and typically include pre-printed fabric, threads, needles, hoop, and step-by-step instructions. Everything is carefully selected so you can start stitching right away — even if it’s your first project

We work with both U.S. fulfillment partners and trusted international production partners to offer a wide variety of unique designs. Every order includes tracking so you can follow your package from dispatch to delivery

Delivery times vary depending on the product and destination, but most orders arrive within 7–12 days after shipping. Please allow 2–3 business days for order processing and packing. We always provide tracking so you can follow your delivery every step of the way

Absolutely. CraftHoop specializes in beginner embroidery kits designed to be relaxing and approachable. Many of our customers are trying embroidery for the very first time — and successfully finishing their projects

Our customer care team responds to every message and is always happy to help with order changes, replacements, or questions about your kit